"On a recent boating trip to a remote location in the Caribbean, we desperately needed to reach the owner of our company to inform him that a meeting scheduled for the next day had been cancelled. His cell phone didn't have signal and he wasn't answering his radio. If we did not reach him, he was going to waste a lot of time and money trying to get back to shore for this meeting. The staff at ISSI worked after hours on a Friday to add more minutes to his Iridium phone , which we had accidently let expire . The sales agent even called me to follow up and make sure I had reached my boss. It worked, and we were able to reach him in time. ISS customer service goes above and beyond the call of duty, and we appreciate it. Thank you for all your help!"
"Our company has multiple contracts throughout the Middle-East. Recently we had a challenge that dictated we find a vendor who could provide and service our needs in Iraq. International Satellite Services, Inc. responded to the challenge and provided the technical and engineering expertise required to meet the challenges of communicating in an environment that had no communications infrastructure. Because of their service, rapid response and access to tailored solutions we will continue to call upon ISS for our satellite communications needs."
"Thanks again for finding and getting this second order of Thuraya phones and base units so quickly. I am pleased to announce that after 15 days of back and forth with DHL, the original order is near it's destination! I've got the code for shipping DHL to Sudan (an embargoed nation) from now on! Your support, conscientiousness and unsolicited assistance were greatly appreciated during this debacle."
"As a repeat customer with ISS, I could not be happier with my new iSatPhone2 and the service from the ISS staff. I would highly recommend the ISS team to anyone interested in satellite communication services and equipment.”."
" I chose ISS as my satellite phone provider because when I contacted them with questions they showed me they had experience with my older equipment, and they offered their assistance to check if my equipment was locked. ISS also showed genuine customer care, they had knowledge and patience in handling the process to get my older equipment online for satellite service. ISS is A+++ Satellite Service Provider in my book."