Category: Blog

In part one of this two-part blog series, we began looking into the important area of proper usage for any satellite push-to-talk (PTT) product you may be utilizing, namely in the area of preparation before speaking. These products are highly useful if they’re approached in the right ways, and this just requires some simple knowledge of things like terminology and basic use formats.

At International Satellite Services, we’re happy to offer use recommendations for any of our satellite PTT products, which include the MSATe, the MSAT-G2 and a number of others. In today’s part two of our series, we’ll go over some further best practices on utilizing push-to-talk devices during the actual conversation itself.

ID Yourself and Your Recipient

Anytime you’re starting a new conversation over a satellite PTT device, it’s important that you properly identify yourself as well as your intended recipient. This will help to avoid any confusion and mix-ups that could occur, particularly if more than one conversation is happening at the same time.

When you first start speaking, make sure to state your name or any other identifier that will let the other person know who you are. You should also ask them to do the same so that you can be sure that you’re talking to the right person.

Keep It Short and Sweet

Since satellite PTT devices work by sending radio waves through space, it’s important to keep your conversations as short as possible. The longer your conversation, the more likely it is that the signal will degrade and become unclear.

If you have a lot to say, consider breaking up your conversation into smaller chunks so that each part is easier to understand. You can also try to talk slower than usual so that your words don’t run together.

Know Your Time Limit

While speaking, it’s also important to be aware of any time limits that may be in place. If you’re using a shared satellite PTT device, others may be waiting to use it after you’re finished.

To avoid taking up more time than necessary, try to keep your conversation as brief as possible. If you need to talk for a longer period of time, you can always schedule a time to use the device again later.

Pause Before Speaking

Because there’s sometimes a short delay between when you press the talk button and when your voice is transmitted, it’s important to pause for a second before speaking. This will help to ensure that your words are transmitted clearly and without any cut-offs.

If you find that you’re having trouble pausing long enough, you can try counting to three in your head before starting to speak. This will help to ensure that you don’t accidentally talk over yourself.

Be Mindful of Noise

When you’re talking over a satellite PTT device, it’s important to be aware of any background noise that may be present. Things like loud music or machinery can make it difficult for the person on the other end to hear what you’re saying.

If possible, try to find a quiet place to talk or wait until the noise has died down before starting your conversation. You can also try to speak a little louder than usual so that your voice can be heard over the noise.

For more on how to properly utilize satellite PTT products optimally, or to learn about any of our satellite PTT or satellite internet and phone products, speak to the team at International Satellite Services today.

While some people who are purchasing satellite push-to-talk and related satellite communication products will already be experienced with their use, many are also first-timers who have never utilized these devices before. Such individuals may have a number of questions about these products, and some of these tend to revolve around simple use and utilization tips.

At International Satellite Services, we’re proud to offer industry-leading satellite push-to-talk (PTT) products, including the MSATe, MSAT-G2 and several others. From a very general standpoint, what are some simple tips we often provide to clients on how to use these products properly? This two-part blog series will go over several basic areas to keep in mind when using these and related forms of two-way communication.

Knowing Basic Terminology

One of the first and most important tips we can give is to make sure you understand the basic terminology associated with these products. Here are just a few key terms and their definitions that you should know:

• “Over”: This is a message that is sent to confirm to someone that you’ve finished speaking.
• “Say again”: This is a message requesting the other person to repeat what they just said.
• “Copy”: This is a message indicating that you’ve understood what the other person has said. The term “Roger” is also often used here.
• “Stand by”: This indicates that you’re not ready to talk at the moment, but will be soon.
• “Go ahead”: This message indicates that it’s now your turn to speak.
• “Break”: This is used to indicate a pause in the conversation, usually for just a few seconds.
• “Out”: This is used to indicate the end of the conversation.

There are other terms you may come across as well, but these are some of the most commonly used. It’s important to understand these before using satellite PTT products, as misunderstandings can easily occur if the wrong term is used.

Preparation Before Use

Before using any PTT device, it’s important to take a few minutes to prepare for the call. This includes ensuring that the device is fully charged, as you don’t want your call to be cut off due to a dead battery. You should also make sure you’re in an area that’s covered within your talkgroup.

You should also have an idea of what you want to say before beginning the call, as trying to think of things on the fly can often lead to pauses and awkwardness in the conversation. Finally, prepare for the mechanics of the call itself: PTT systems are one-at-a-time communication systems, so when your button is pressed to speak, no one else will be heard. Be sure to keep this in mind during all conversations.

In part two of our series, we’ll go over some in-conversation areas to be aware of as you utilize your satellite push-to-talk solutions. For more on this, or to learn about the MSAT-G2, the MSATe or any of our other quality PTT and other satellite products, speak to the team at International Satellite Services today.

In part one of this two-part blog series, we looked at some of the major industries where push-to-talk satellite communications services can be enormously valuable. These products, such as MSAT-G2, MSATe and other satellite PTT solutions, play vital roles across a variety of different areas of modern industry, assisting clients in several important ways.

At International Satellite Services, satellite PTT options like the MSAT-G2 and many others are some of our specialties. What are some of the other major industries where satellite communications like these prove to have significant value, and why are these products so necessary for some of them? Here’s a rundown.

Utilities and Power

There are several key ways satellite PTT can benefit utilities and power companies. For one, these systems can provide vital backup communications in the event of a power outage or other emergency situation that takes out terrestrial networks.

Additionally, workers in remote locations can use these systems to communicate with each other and with dispatch, ensuring that everyone is aware of what’s going on at all times. This is essential for both coordination and safety.

Finally, MSAT push-to-talk systems can also be used to monitor equipment remotely, allowing companies to save on travel costs and keep a closer eye on things. For instance, if a worker in a remote location notices an issue with a piece of equipment, they can use their satellite PTT radio to immediately contact someone who can help.

Public Safety and Disaster Response

While we went over law enforcement in part one of our series, a tangentially related industry that also relies on satellite PTT is public safety and disaster response. In the event of a major emergency or natural disaster, terrestrial networks are often overloaded or taken out entirely. This can make it extremely difficult for first responders to communicate with each other, coordinate their efforts, and provide vital assistance to those who need it.

With a satellite PTT system in place, however, first responders can rest assured that they’ll always be able to stay in touch, no matter what. This is an absolutely essential tool for keeping people safe in emergency situations.

Oil and Gas

Oil and gas companies often operate in remote locations where terrestrial networks simply aren’t available. In these cases, satellite PTT is the only way for workers to stay in touch.

Additionally, oil and gas companies often need to monitor their equipment remotely. This is usually done via SCADA systems, which require a reliable two-way connection in order to function properly. Satellite PTT radios are ideal for this purpose, as they can provide the necessary connection even in the most remote locations.

For more on the numerous industries where our products serve important roles, or to learn about any of our satellite PTT, satellite radio or other communication solutions, speak to the experts at International Satellite Services today.

There are certain products whose value extends across numerous fields and industries, and a great example here is satellite communications. Products like the MSAT-G2, MSATe and other satellite push-to-talk solutions, for instance, are found across a huge swath of industries, valuable to each for a number of different reasons.

At International Satellite Services, we’re proud to offer MSAT-G2, MSATe and several other satellite push-to-talk (PTT) voice solutions for clients in a wide variety of fields. What are some of the industries where our products are most commonly utilized, and why are they so useful across such a huge scope? This two-part blog series will go over everything you should know in this area.

Mining, Construction and Forestry

One of the widest-ranging applications of satellite PTT voice solutions like ours is in the mining, construction and forestry fields. These industries rely heavily on mobile communications, especially when traveling to remote areas far away from established infrastructure.

For example, our MSAT-G2 devices are ideal for use in mining operations both above and below ground. In underground mines, MSAT-G2 satcom terminals can be used with VoIP over Satellite gateway, which enables high quality voice communications even in the most trying circumstances. This is a necessity for effective and safe mining operations, as Mines Rescue Teams need to be able to communicate clearly and reliably at all times.

MSAT-G2 devices are also very useful in surface mining applications as well. These allow for reliable communications over a wide area, enabling workers to stay connected even while traveling between different sites or on the move.

Military and Law Enforcement

There are numerous military and law enforcement applications for our satellite PTT voice solutions as well. In fact, MSAT devices have been used in a range of military applications, including convoy operations, field communications, tactical missions and more.

One key reason why they are so widely adopted is that they’re extremely compact and lightweight, making them easy to set up even in the most challenging circumstances. Additionally, they’re highly durable and can withstand weather conditions that are beyond what most commercial equipment can handle.

Another reason why satellite PTT devices have become so popular with law enforcement is the fact that they enable officers to communicate even via a single radio in an area where there isn’t any broadcasting infrastructure available.

Transportation Services

Another industry where our satellite PTT voice solutions have become increasingly popular is transportation. This is because these devices offer a number of advantages for companies that provide transportation services, whether it’s shipping goods or ferrying passengers.

For instance, our MSATe device is often used by trucking companies as it offers an extremely rugged and durable design that can withstand the rigors of long-distance travel. Additionally, it’s very compact and easy to install, making it a great choice for transportation companies that need a reliable and cost-effective communications solution.

This is just a small sampling of some of the most common industries where our satellite PTT voice solutions are utilized. For more on this, or to learn about any of our MSAT or other push-to-talk solutions, speak to the team at International Satellite Services today.

When it comes to quality communication capabilities from any place on the planet, particularly remote locations or potential emergency situations, one of the single most useful technologies on the market today is known as satellite PTT, or Push-to-Talk. Utilized by numerous people and entities, from remote explorers to first responders and a huge range in between, PTT technology offers benefits ranging from safety and security to wide-ranging coverage and more.

At International Satellite Services, we’re proud to offer clients a number of different PTT materials and industry-leading brands, including top options like the MSATe Push-to-Talk Radio, the MSAT-G2 Push-to-Talk Radio and many others. What exactly is satellite Push-to-Talk equipment? How does it work, and what are some of its top benefits to varying groups? This two-part blog series will go over everything you need to know.

What is PTT Technology?

As its name indicates, satellite PTT technology refers to the use of satellites to provide voice and other communication capabilities that can be accessed with the single push of a button. The standard walkie-talkie is perhaps the most well-known form of PTT technology dating back many years, but it’s far from the only option today — others include:

• High-frequency radios: HF radios have been used for many years to send voice communications over long distances. Some still have limitations in terms of the number of people who can participate in a conversation simultaneously, but these have reduced in recent years.
• Land-mobile radios (LMRs): LMRs are typically used by first responders, such as police and firefighters, to communicate over a specific area or region.
• Satellite phones: Satellite phones are similar to cellular phones, but use satellites to connect to the network instead of terrestrial cell towers.
• PTT over IP: PTT over IP refers to using the Internet to send and receive PTT communications. This can be done through a number of different methods, including apps on cellular phones, VoIP services like Skype, and dedicated devices like the Push-to-Talk Global phone.

How Does Satellite PTT Technology Operate?

Traditional PTT devices, such as most radio systems, rely on terrestrial infrastructure — meaning they have major limits in terms of their range. Satellite PTT devices, on the other hand, use satellites to communicate with one another, which allows for a much wider area of coverage. Additionally, satellite PTT devices are not subject to the same terrain or weather-related limitations as traditional devices, making them ideal for use in remote locations or extreme weather conditions.

When a button is pushed on a satellite PTT device, the signal is sent up to the satellite, which relays it down to the nearest satellite PTT device. This process repeats until the message reaches its intended destination. The amount of time it takes for a message to reach its destination depends on a number of factors, including the distance between devices, the type of device being used, and the type of service plan that is in place.

In part two of our series, we’ll go over some of the major benefits of satellite PTT technology for various groups.

For more on this, or to learn about any of our satellite PTT, handheld radio or any other technologies we offer, speak to our team at International Satellite Services today.

In part one of this two-part blog series, we went over some of the ways that Iridium, an industry leader in satellite phone and related technology, provides value. From their unmatched global coverage to the durability of their equipment compared to other providers, there are several reasons why Iridium is considered one of the top companies in this space.

And at International Satellite Services, we’re happy to partner with Iridium and their fantastic network, providing clients with the best coverage possible. What are some of the other qualities that give Iridium its stellar reputation, and why should you consider utilizing their products for your needs? Here’s a rundown.

More Satellites

We talked about Iridium’s global coverage in part one, but we wanted to dig into a closely-related area more deeply: Global reliability. Because Iridium has more satellites orbiting the earth at a low level than any other provider — 66, to be precise — they boast a network that is incredibly reliable, with fewer dropped calls and missed messages.

No matter where you are or what you’re doing, you can count on Iridium to keep you connected.

Device Availability and Compatibility

In addition, Iridium’s network is one that’s available and compatible with a variety of devices. Whether you’re looking for a rugged handset designed for the great outdoors or a more traditional phone to use in your office, Iridium has you covered. Plus, with their range of satellite internet options, you can connect to the web no matter where you are in the world.

In fact, one major benefit of Iridium products: With a simple connectivity device, such as the Bivy Stick or a few others, you can actually connect your smartphone into the Iridium network for use. This allows you to use many of the same smartphone programs, such as calls, texting and even GPS coordinates, that you’re used to, but without any of the usual cellular coverage problems.

This versatility and compatibility is something that has set Iridium apart for many years, and as technology advances, they continue to stay ahead of the curve.

Value-Added Services

In addition to their top-notch network and device availability, Iridium also offers a range of value-added services that can make your satellite experience even better. From fleet management to M2M connectivity, Iridium has a solution for almost any need.

Plus, their customer service is top notch, ensuring that you’re always taken care of even if there’s an issue with your equipment. They only partner with quality providers like our team, ensuring that you’re always in good hands.

So, what are you waiting for? Contact the team at International Satellite Services today to discuss how we and Iridium can best meet your needs and provide you with the most reliable satellite coverage possible.

If you’re spending time in off-grid, remote areas where traditional forms of communication aren’t always viable, satellite communication might be your best bet — and naturally, you want to be working with reliable equipment and networks here. There are a few industry leaders in this realm, and one that many who have needs in this area should be aware of is a company called Iridium.

At International Satellite Services, we’re immensely proud to provide equipment and services from several industry leaders in the satellite phone, radio and internet space, including Iridium and their fantastic products. Why is this company one of the most recognizable in the satellite communications world, and what are some of its top qualities? This two-part blog series will go over several elements.

Global Coverage

Coverage anywhere is a huge factor for many who are in need of satellite phones and related products, and Iridium is the only company that’s managed to offer truly legitimate global satellite voice and data coverage. This means that whether you’re making your way through the backcountry, or crossing oceans to get there, Iridium is constantly working to provide an infrastructure of satellite phones and plans on which you can rely for instant communication.

This is due to Iridium’s vast network of satellites, which numbers over 60 that are constantly orbiting. As long as you have a view of the sky, or even an antenna that allows you to latch onto a passing satellite, your Iridium phone is constantly picking up and transmitting data. This makes it very easy for anyone who’s using this brand’s products to get the connectivity they need in many remote areas where traditional communication methods fall short.

Durable Equipment

In addition to quality coverage, those using satellite communications need durable equipment that can handle some wear and tear. With this in mind, Iridium has been known to manufacture industry-leading devices that are extremely ruggedized and weatherproofed. This means you don’t have to worry about the elements giving you constant down time, as these phones will take a beating and keep on working.

These products are not only resistant to water, but also to dust, dirt and other debris, ensuring that they continue to provide the kind of connectivity you need out in the field. Iridium has even gone so far as to support Iridium GO! service options, which allow you to use their phones inside vehicles with ease, making them even more applicable for those who work or live on the road, or just want to take their satellite phone with them on the go.

For more on why Iridium is an industry leader in satellite communications who we’re proud to work with, or for information on any of our satellite networks or devices, speak to the team at International Satellite Services today.

In part one of this two-part blog series, we went over some of the most common misconceptions out there regarding satellite phone technology. As these products have become more and more popular in recent years, sadly there have been a few more myths that have cropped up regarding them — but we’re here to set you straight.

At International Satellite Services, we’re proud to offer a huge range of handheld satellite phones, push-to-talk (PTT) radio products and numerous others in this realm for those who require quality communication in any setting. In addition, we’re happy to offer the proper information on any of these products and their uses, helping correct any silly misconceptions you may have heard about them. Here are a few more such myths debunked, with the proper info in each case.

Misconception #4: Satellite Phones Are Too Expensive to Be a Worthwhile Investment

While the origins of this myth may have been based in slightly more reality multiple decades ago, the fact is that the cost of a satellite phone has never been lower. In some cases, they can even be had without a charge plan out-of-pocket for less than a mobile phone with more features.

While some push-to-talk radio systems will run you several hundred dollars, many of our best handheld options are no more expensive than your average smart phone, and other satellite phones are similarly priced to your average smartphone. With the amount of coverage offered by one of these devices, it’s hard to deny that they’re worth every dime — especially if you do a little bit of shopping around for the right provider .

Misconception #5: You Can’t Use Satellite Phones Indoors

Probably due to their popularity as outdoor communication items, some mistakenly believe that these devices can’t be used indoors. This is not the case — as long as you have an unobstructed antenna shot to the sky, you can easily use your satellite phone to make calls.

While these devices are highly effective outdoors due to their ability to penetrate dense foliage and other physical barriers, they work just as well indoors — so this myth is totally busted! For instance, many people will take their satellite phone with them into a mine shaft for communication purposes, and will be able to communicate as long as there’s an antenna installed with a view of the sky.

Misconception #6: Satellite Phones Don’t Have Dedicated Plans

Finally, some assume that using a satellite phone is more of a wild west type deal, with no specific plans in place. This couldn’t be further from the truth — these devices are highly standardized, and they often come on pre-paid or post-paid monthly arrangements that closely resemble any other cell phone plan out there.

For more on debunking some of the most common myths out there about satellite phones and related technology, or to learn about any of our satellite walkie-talkie or numerous other products, speak to the pros at International Satellite Services today.

Like any product or service that grows in popularity over a period of time and generates more conversation, sadly there are some unfortunate misconceptions out there about satellite phones. These products are vital for safety and communication among many people in remote settings where cell service isn’t available, but various myths about them may put you in a risky position if you take them as fact.

At International Satellite Services, we’re happy to provide not only a wide variety of push-to-talk radio and other satellite phone options, but also to ensure our clients have the proper information on any of these products, how they work, and their major benefits. What are some of the most well-known misconceptions present in the satellite phone world? This two-part blog series will go over several.

Misconception #1: Adverse Weather Stops Satellite Phones from Working

We’re not sure where this first major myth comes from, because it’s the complete opposite of reality — and frankly, the opposite of the major reason why people carry satellite phones to begin with. These items are so valuable precisely because they don’t lose their functionality when the weather turns or the terrain becomes hazardous.

Satellite phones are one tough breed of communication device, and they’re built to last through almost anything. They are far more resilient than traditional cell phones in poor weather conditions such as this, which is why celebrities and executives use them on expeditions into remote areas for their safety. While it’s possible the very worst storms may lead to slightly lower quality levels for your calls, you will still be able to make them even during adverse weather, even when other normal cell communications do not work.

Misconception #2: Satellite Phones Don’t Work if the Power is Down

Satellite phones are so beneficial to many people because they do not rely on the normal power grid for their performance. This is not just a beneficial feature in remote areas where the power grid may be weak or not present, but also extremely useful during emergency situations when power outages are common due to bad weather or other problems.

No matter what you’re doing — travelling, working at your business, or on an expedition — these phones can continue providing service until you’re able to hook up to the power grid again. Even if there is not another option for power near you, these phones can provide service via solar chargers or other environmentally friendly means of providing backup power.

Misconception #3: Satellite Phones are Large and Bulky

While satellite phones may be slightly thicker than some cell phones, they are not as large as one might think. In fact, many of the latest models on the market are about the same size as an iPhone, and some even smaller. They also come in a variety of colors and styles to fit your personal preference.

Plus, with the more compact sizes and added features like touchscreens, satellite phones are becoming more and more popular with everyday users who want the peace of mind that comes with knowing they can always reach someone no matter where they are.

For more on the common misconceptions surrounding satellite phones and how to avoid them, or to learn about any of our quality satellite phone or PTT services, speak to the pros at International Satellite Services today.

Satellite internet access is delivered through communication satellites orbiting the earth.

Access to the internet is a privilege we have come to take for granted. Our entire lives are connected through the internet with much of our banking, health care, travel planning and mapping, emergencies, employment and shopping handled online.

We all know there is no worse feeling than needing internet access and not having it because of outages, being in remote locations or any other reason. Although satellite internet isn’t quite as fast as most high speed internet connections, it is a great resource to have when in rural or remote areas.

Here are 3 key places you’d be happy that you decided to invest in satellite internet.

Satellite Internet At Sea

If you are a fisherman, recreational sailor or anyone else who finds themselves out to sea for lengthy periods of time, cell phone and internet can be spotty, if not impossible to access.

Whatever your reason to be out on the ocean blue, many of life’s day-to-day tasks still need to be taken care of back on land. Bills need to be paid, communication with family and friends to let them know you’re ok or in the even of any emergency, satellite internet access in these time is a must.

Portable satellite internet systems don’t require any cables or wires, just a portable satellite dish, like the iSatHub portable satellite hotspot, which deliver internet access just about anywhere on Earth.

Satellite Internet In The Forest

Whether you’re a hunter, logger or just camping off the grid, you still need to stay in touch with the real world to handle business, check your stock portfolio or even track your own whereabouts. The BGAN Satellite Hotspot is a lightweight, portable high-speed satellite hotspot that works incredibly well when your laptop of smartphone can’t pick up cell service.

Furthermore, having satellite internet access for a family camping trip can come in handy when the kids are bored and want to play video games, check their Facebook or upload their new outdoors dance routine to TikTok.

Satellite Internet On A Ski Trip

If you’ve ever been on a ski vacation with family or a group of friends, you know that it’s extremely easy for the group to get separated. Cell phones and two-way radios are great, but often times lose signal in valleys or between mountain peaks.

Satellite internet and satellite phones, like the Iridium GO! don’t rely on cell towers or radio waves in order to connect to each other, so changing lunch plans, informing your pal of a sick run or any emergency needs go through without having to wait or search around for signal.

While portable satellite internet devices aren’t a serious replacement for smartphones in everyday life, they are great to have when venturing out into no man’s land. Talk to a International Satellite Services specialist today to find out which portable satellite internet device and plan is right for you.